✦ PETTY PENNY DIPS ✦
TRACK YOUR
SWEET DELIVERY!
Your candy is on its way! Enter your FedEx tracking number below to follow your sweet package's journey!
FEDEX PACKAGE TRACKING
Find your tracking number in your shipping confirmation email.
YOUR PACKAGE UPDATES
PROCESSING TIME
FedEx Standard Processing: Orders are processed within 1-2 business days after payment is confirmed. (Excluding orders placed on weekends.)
Please note: Processing time is separate from shipping/transit time.
During holidays, or new product launches, handling and processing times may be slightly longer.
OUR FEDEX SHIPPING OPTIONS
FedEx Express Saver: 2-3 business days
Delivers: Monday–Friday
FedEx Ground: 1–5 business days
Delivers: Monday–Friday (businesses)
FedEx Home Delivery: 1–5 days (business days and weekends)
Monday–Sunday (residences)
SHIPPING ADDRESS
Please double-check your shipping address before completing your order.
PETTY PENNY DIPS is not responsible for packages shipped to an incorrect address provided by the customer. If you notice an error in your shipping address, contact us immediately at info@pettypennydips.com. We cannot guarantee that an address can be changed once an order has been processed or shipped.
LOST, STOLEN, OR DELAYED
Once an order has been shipped and accepted by the carrier, delivery is handled by the shipping carrier.
If your tracking information shows “Delivered” but you cannot locate your package:
Check around your property.
Check with household members or neighbors.
Contact the shipping carrier. or Contact us if you still need assistance.
PETTY PENNY DIPS is not responsible for packages that are lost, stolen, misdelivered, or marked delivered by the carrier.
OR
SHIPPING RESTRICTIONS
PLEASE NOTE: PETTY PENNY DIPS DOES NOT SHIP TO APO/FPO MILITARY ADDRESSES, OR MILITARY BOXES. Please provide a valid physical street address at checkout.
Orders submitted with a APO/FPO, or military box address will be delayed or canceled until a qualifying shipping address is provided.
However we do ship to USPS POST OFFICE BOXES *Make sure information is correct* - THANK YOU
REFUND/RETURNS
For your health and safety all candy & snacks purchases are final sale with no subject of return. Refunds however can be issued for change of mind or incorrect selection within 2 hours of placing your order due to high volume of orders. Whether we are on LIVE or not on LIVE on Kick Stream or TikTok. However, if your package ships and is delivered sucessfully, the only way you can initaite a refund is by filing a claim for damage package with FedEx. FedEx will offer a refund if damage is verified, then we will process your refund total without shipping fee plus 10% of order fee. *Example, If your subtotal is $50.00 and your shipping is $9.00. The total would be $59.00. You will not recieve shipping back, so you won't get the $9.00 back. We will then take 10% of $50.00 which is $5.00 meaning you will get $45.00 back total.* But, again a claim must be filed for that refund. Thank you.
DURING WARMER MONTHS
During warmer months, we recommend you do not purchase candy that is subject to melting. We will not refund or exchange any candy that arrives melted during the warmer months.